Montreal · Quebec · Paris · online
Process Communication
Know yourself better to communicate better, even under stress.
The Process Communication Model (PCM) is an observation and communication model that helps you understand how each person works, individualize your communication and anticipate misunderstandings and conflict.
- A model that does not put people in boxes
- Understand yourself even under stress
- More effective communication
- Certified coach and trainer for more than 10 years, English and French
An observation and communication model
The result of research conducted by Taibi Kahler, PhD, in the 1970s in partnership with NASA, Process Communication was born in 1982 in the United States. It helps you understand yourself, understand others and optimize relationships.
Each person’s personality is a subtle and unique combination of 6 types. From this combination come ways of perceiving reality, motivations, ways of communicating and behaviours under stress that are predictable and observable.
What the model helps you do
Individualize your communication
Identify the other person’s type, preferred communication channel and needs, to adapt your message and your leadership to each person.
Anticipate stress
Each type has its own sequence of behaviours under stress, predictable, observable and reversible: an illuminating way to understand and manage relationship difficulties.
Manage conflict
Spot the warning signs in yourself and in others, to defuse tense situations and maintain a quality relationship with everyone.
A model used by large international organizations, from NASA to Microsoft, Ubisoft, L’Oréal and BNP Paribas.
Three ways to work with Process Communication
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The personality inventory
Based on an online questionnaire, your certified coach helps you discover your profile, and you leave with your personalized Process Communication Profile.
- Your perception filters
- The strengths of your personality
- Your preferred communication channel
- Your warning signs under stress
- Your preferred management styles
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Process Communication coaching
Based on the profiles, and on your personal and collective goals, you work in sessions with a certified Process Communication coach.
- Individually: communication impact, individualized management, conflict management, business performance, recruitment support.
- As a team or between business partners: internal communication, team cohesion, conflict management.
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Training
Individualize your communication with the Process Communication Model: a one-day discovery or a complete three-day training.
- Perceptions, personality types, communication channels
- Base and phases, psychological needs, sequence of stress
- Participants’ personality inventory included
Your coach and trainer
Guillemette Moreau
Certified Process Communication Model® coach and trainer for more than 10 years
After twenty years in corporate leadership positions, she supports managers, executives and teams with Process Communication, in Canada, France and internationally, in English and in French.
What they say
“This tool helps identify the type of the other partner in interpersonal communication to understanding ‘what’s the game.’ It provides keys to explain the present, the past and predict in some extent the future of my interpersonal reactions and interactions. Fascinating.”
“In addition to deepening the understanding of my own personality, this tool helps decipher in a simple way the differences between personality types and identify their characteristic traits.”
“Excellent tool to better understand my ‘drivers’ and better understand my partners.”
Frequently asked questions
What is the Process Communication Model?
An observation and communication model developed by Taibi Kahler, PhD, and born in 1982 in the United States. It describes 6 personality types and their behaviours under stress, to help you understand yourself and others and adapt your communication.
What is the PCM personality inventory?
An online questionnaire followed by a debriefing session with a certified coach, to discover your profile: perceptions, strengths, preferred communication channel, warning signs under stress and management styles. See the personality inventory.
What is the difference between PCM coaching and training?
Coaching starts from your profile and goals, in individual or team sessions. Training teaches the model to a group, with each participant’s personality inventory included. See PCM training.
Is the model reliable?
The model comes from research conducted since the 1970s and is used by large international organizations. It does not judge people: it describes observable behaviours and offers concrete ways to communicate better.
Can Process Communication be combined with other tools?
Yes. Depending on needs, we also use DISC or MBTI, particularly in interpersonal communication coaching.
Can coaching be done remotely?
Yes. The inventory is completed online, and debriefing, coaching or training sessions can be held online, wherever you are.
Let’s talk about your project
Thank you for your interest in our services. Tell us about the situation and we will get back to you very soon for a first conversation.
Canada +1 514 742 3590
France +33 6 63 16 26 68
info@coherencecoaching.pro